Terms of Service – RilexNova Consulting LLC

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing www.rilexnovaconsulting.com or using our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must immediately stop using our website and services. These Terms, together with our Privacy Policy, form the entire agreement between you and RilexNova Consulting LLC (“we,” “us,” or “our”).

2. Services Provided

RilexNova Consulting LLC provides:

Smart website design, development, and hosting

SEO and digital marketing services

Online reputation management tools

SaaS subscriptions (including lead management, chatbots, automation tools)

Full service descriptions, pricing, and features are available on our website and may be updated periodically. We reserve the right to add, change, or discontinue services at any time with reasonable notice.

3. User Obligations

A. Account Registration

You agree to provide accurate and current information during account setup.

You are responsible for maintaining the confidentiality of your login credentials.

You must notify us immediately of any unauthorized access to your account.

B. Prohibited Conduct
You agree not to:

Use our services for unlawful purposes or to violate any applicable laws or regulations

Upload malicious code, viruses, or attempt to hack or disrupt systems

Impersonate another person or misrepresent your affiliation with any entity

Infringe upon intellectual property rights of others

Use our services for sending spam or unsolicited communications

We reserve the right to investigate violations and take necessary action, including suspension or termination.

4. Payments & Billing

A. Fees & Pricing

Subscription and service fees are billed monthly or annually, depending on your plan.

Prices are subject to change with at least 30 days’ notice.

B. Refund Policy

Digital Products: Non-refundable unless otherwise stated in writing.

Subscription Cancellations: Effective at the end of the current billing cycle. No partial refunds for unused portions.

C. Late Payments

Accounts overdue by 15 days or more may be suspended until payment is received.

We may charge late fees or collections costs where permitted by law.

5. Intellectual Property

Our Content

All website content, including text, graphics, designs, software, and logos, is the property of RilexNova Consulting LLC and is protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of the data and materials you provide to us but grant us a non-exclusive, royalty-free license to use, store, and process such content solely for delivering services.

You represent and warrant that you have the rights to provide this content and that it does not infringe upon third-party rights.

6. Service Availability & Disclaimer of Warranties

We aim for high service availability but do not guarantee uninterrupted or error-free operation.

We are not responsible for downtime due to maintenance, internet issues, third-party failures, or force majeure events.

All services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

7. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages, including lost profits, loss of data, or business interruption.

We are not responsible for actions or errors of third-party vendors (e.g., payment processors, hosting providers).

Our total liability for any claim is limited to the amount you paid to us in the 3 months preceding the incident.

8. Termination

By You:

You may cancel your subscription at any time through your account dashboard.

By Us:

We may suspend or terminate your account without refund if you violate these Terms or engage in prohibited conduct.

Upon termination, your right to access services will cease immediately. Certain provisions (e.g., Intellectual Property, Limitation of Liability) will survive termination.

9. Dispute Resolution

Governing Law:

These Terms are governed by the laws of the State of Illinois, USA.

Good Faith Negotiation & Mediation:

Parties agree to attempt to resolve disputes through good faith negotiation before pursuing legal remedies.

Jurisdiction:

Any legal action will be brought exclusively in the courts of Cook County, Illinois.

10. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control, including but not limited to natural disasters, internet outages, cyberattacks, labor disputes, or government actions.

11. Changes to Terms

We may update these Terms at any time. Updates will be effective upon posting, and continued use of our services constitutes acceptance of the changes.

12. Contact Information

For questions or concerns regarding these Terms, contact:

RilexNova Consulting LLC
📧 Email: [email protected]
🏢 Address: 205 North Michigan Ave, Suite 810, Chicago, IL 60601, USA